What We Collect and Why It Matters
We collect the details you provide when registering — your name, email address, contact number and account credentials. When you transact through bKash, Nagad or Rocket, we also record the transaction reference and amount to verify the deposit or withdrawal against your account wallet. We do
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not store your mobile wallet PIN or full payment credentials on our servers; those are processed through the payment provider's own secure channel. Beyond transactional data, we collect device and session information — browser type, IP address, and pages visited — to keep your account session
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secure and to detect unusual access attempts. If you contact our support team, the conversation log is retained so we can follow up consistently. We use this data solely to operate your account, process payments, and keep the platform running correctly for eligible regions. We do
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not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept for as long as required by our internal compliance process, while session logs are periodically cleared. Players in Dhaka and across Bangladesh should note that your use of
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this platform, and the data rights that apply, depend on local law and eligible regions. To request a copy of your data or ask us to correct it, reach our support team through the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.